Do you currently run any targeted loyalty campaigns to ensure retention? We often find that customer loyalty and retention schemes are overlooked in the B2B world, with focus being primarily on new business acquisition before optimisation of existing revenues.
Research shows that a five percent increase in customer retention can lead to a 75% increase in profitability. Therefore, maintaining happy customers can be one of the easiest ways to provide your business with consistent revenue streams.
We work with our clients on a range of customer focused projects incorporating techniques such as:
Customer engagement
Relationship marketing
Customer retention
Up-selling and cross-selling
Loyalty schemes
Do you currently run any targeted loyalty campaigns to ensure retention? We often find that customer loyalty and retention schemes are overlooked in the B2B world, with focus being primarily on new business acquisition before optimisation of existing revenues.
Research shows that a five percent increase in customer retention can lead to a 75% increase in profitability. Therefore, maintaining happy customers can be one of the easiest ways to provide your business with consistent revenue streams.
We work with our clients on a range of customer focused projects incorporating techniques such as:
Customer engagement
Relationship marketing
Customer retention
Up-selling and cross-selling
Loyalty schemes
Working with you to achieve your goals
High Quality Customer Experience
This is vital to our business reputation.
It is the difference between whether we do or don’t retain our clients. Our team are focused and driven on providing exceptional service to our clients.
Integrity & Ownership
We are honest with our clients and deliver what we promise every time.
We take responsibility for our actions, owning all aspects of our work and are committed to achieving success for our clients.
Quality Driven
Our robust quality assurance ensures we deliver the right outcomes for our clients.
All our work is benchmarked against industry standards and audited by external auditors. We are committed to the ongoing education of ourselves, in order to lead, adapt and deliver.
★ ★ ★ ★ ★
"We are confident that TNF Communications are the right telemarketing partner for us, having benchmarked another supplier alongside them in the early stages, it was clear that they not only generated more opportunities but more importantly they were opportunities of higher quality all round. I would have no hesitation in recommending them"
★ ★ ★ ★ ★
"We chose to work with TNF Communications instead of other providers because we loved their fresh and dynamic approach to Telemarketing in particular their Appointment Setting service. Within the first month of working with them, we have secured new business-boosting our overall revenue.”
★ ★ ★ ★ ★
The TNF team have played a key part in our business growth since we began working with them last year. We are extremely happy with the consistent level of leads they generate for us, and we look forward to seeing what they can produce for us throughout 2020.
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