Here’s Why You Should Outsource Your Telemarketing

Here’s Why You Should Outsource Your Telemarketing
October 27, 2020 Dave Blount

If you’re reading this, you already know that your business requires B2B telemarketing. However, you’re most likely wondering why outsourcing this activity will be beneficial when compared to adopting a DIY approach.

We totally get it – it’s your brand, so the first option you’ll consider is to have employees do the outreach. This could bring some results, yet we guarantee that taking on our telemarketing services will deliver an unparalleled return on investment. Read on to discover why.

Trained and experienced staff

We specialise in B2B telemarketing, which means that every member of our team is an exceptional telemarketer. As well as being friendly individuals who can have multiple intelligent conversations each day, they also possess the following strengths and mindset:

  • Patience, professionalism and fantastic interpersonal skills
  • Vast understanding of telemarketing and sales techniques that are designed around open, informative and helpful dialogues
  • Advanced IT literacy, including all of the relevant software and database systems
  • Proficiency in persuasion, negotiation and sealing a deal
  • More motivation and dedication than you can shake a stick at!

Software and systems

Aside from the cost of training staff, managing your own telemarketing means having to fork out for all kinds of technology, equipment and software. All of this really adds up, which is why outsourcing to ProUpskill immediately comes with significant financial savings.

As well as the setup required to contact, log and report the information that we gather, you can also rest assured that our IT infrastructure is robust, dependable, secure and GDPR compliant.

Account management

B2B telemarketing isn’t just about phone calls and conversations, as our service is tailored to your precise targets and goals. It could be that you’re primarily interested in lead generation, or perhaps you’d rather focus on the setting up of appointments or even direct sales.

Whatever it is you need, we’ll shape our telemarketing activity around your exact requirements to ensure timely results in the most efficient way possible.

Flexibility, growth and ROI

When your telemarketing is running smoothly, it brings with it new business and increased sales very quickly. If you were managing this in-house, you’d more than likely find that your telemarketing team needs expanding quite suddenly. This involves further recruitment, training, desks, equipment, software accounts, and of course the annual leave, sick pay and pension that come with people on your payroll.

Put simply, when you outsource your telemarketing to TNF Communications, you have instant access to a scalable service that’s built to hit the ground running. No lead time, no costly investments, no orientation workshops, no newbies making mistakes and costing you sales, just high-quality results on a daily basis.

We respect and reflect your brand

For us, telemarketing is our calling, our passion, our bread and butter. As a result, we’re serious about providing the very best service to every customer by guaranteeing unrivalled levels of brand loyalty. Before we start delivering B2B telemarketing services for you, we have a discussion about everything there is to know about your business, including its people, mission, vision, ethos, style and objectives.

This way, as well as our telemarketers being bright, professional and effective, they’ll also understand your brand so intricately that it’s as if your own staff are having the conversations.

Get in touch

To find out more about how telemarketing can help you to attract and retain new customers, give our friendly team a call on 01482 738984 or email workshop@thenorthernfoundry.com

 

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